Refund Policy

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Cette politique de confidentialité s'applique à toute personne impliquée dans l'inscription et la participation aux cours au centre éducatif en ligne Tulaabi Star.

Refund Policy – Tulaabi Star

Au Tulaabi Star (https://tulaabistar.com/), we strive to provide high-quality educational content and a satisfying learning experience. This Refund Policy explains the terms under which refunds may be granted.

1. General Policy

By purchasing any course or subscription on Tulaabi Star, you agree to this Refund Policy.

2. Eligibility for Refunds

Refunds may be considered in the following cases:

  • You were charged incorrectly or multiple times
  • You did not receive access to the purchased content
  • There is a technical issue from our side preventing you from using the service

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Change of mind after purchase
  • Loss of interest after accessing or starting the content
  • Dissatisfaction with academic results
  • Subscription period has already been used or expired

4. Time Frame

  • Any refund request must be submitted within 48 hours of purchase
  • Requests submitted after this period may not be accepted

5. How to Request a Refund

To request a refund, please contact us through the website:
https://tulaabistar.com/

Please include:

  • Your account email
  • Payment details
  • Reason for the request

6. Processing Refunds

  • Approved refunds will be processed within 5–10 business days
  • Refunds will be issued using the original payment method

7. Changes to Policy

Tulaabi Star reserves the right to modify this Refund Policy at any time. Updates will be posted on this page.

En utilisant Tulaabi Star, you agree to this Refund Policy.